Privacy Policy

We are committed to safeguarding your privacy. Gold Collar Edtech recognizes that the protection of personal information is an important social responsibility and provides you the following information in regards to how the personal information provided by you is handled, controlled and maintained controlling and maintaining of personal information collected by means of this in this website located at www.thegoldcollar.com (hereinafter referred to as “Platform”) made available by Gold Collar Edtech (Hereinafter referred to as “Our/We/Us”), a company established under the laws of Singapore, having its registered office at 160 Robinson Road, #14-04, Singapore Business Federation Center, Singapore 068914.

Please take a moment to review this Policy before using the Platform or sharing any personal information with Us. This Policy is an integral part of our Terms of Use, so it’s important to understand it along with those. If you have any questions or concerns about the Policy, please don’t hesitate to reach out to us via email.

It’s worth noting that this Policy doesn’t apply to any information you provide to third parties, such as social networks or payment services used through our Services. For a better understanding of the privacy policy of any such third-party websites, we encourage you to consult with such third parties regarding their privacy policies.

According to the Information Technology (Intermediaries Guidelines) Rules, 2011, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, if you have any complaints or grievances, you can contact Devansh Poddar at devansh@thegoldcollar.com. We’ll make every effort to address your concerns within [7] day(s). Privacy and ensuring the security of your information. This Privacy Notice outlines how we collect, use, disclose, and protect your information when you interact with our website and mobile application.

1. Your Consent:

By using our Platform, you agree to the collection, transfer, use, storage, disclosure, and sharing of your information as described in this Privacy Policy. If you do not agree with this notice, please refrain from using our services. The type of personal information that we collect from you varies based on your particular interaction with our Platform or mobile application.

2. Changes to Privacy Policy:

We may update this Privacy Policy occasionally, and such changes will be posted on this page. We will make reasonable efforts to notify you of significant changes. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.

3. Collection of Personal Information:

3.1 We collect personal information from users, including service professionals and consumers, to provide and improve our services. This information may include name, address, email address, phone number, and other relevant details. The personal information will be collected to enable us to respond to your request and used by Gold Collar Edtech or its subsidiary companies solely for that purpose. We will not use the personal information for any other purposes without obtaining your prior consent. We will not disclose or provide personal information to any third party. Notwithstanding, we shall provide such personal information to third parties if required by law or other special circumstances.

3.2 We use reasonable precautions to protect personal information and to store it securely and shall take measures to prevent illegal access to or the loss, destruction, falsification, or leakage of personal information. Gold Collar Edtech may share your personal information with third parties who partner with us to achieve the purpose for which the information is collected. In such cases, we will only do so with business partners who comply with the same or similar level of privacy protection policy.

4. Cookies

4.1 Our web sites have features that automatically collect information from users, to deliver content specific to users’ interests and their preferences. This information assists us in creating sites that will serve the needs of our users. We use “cookies,” a piece of data stored on the user’s hard drive containing information about the user e.g. access date, time, browser type, navigation history and IP address. Cookies benefit the user by saving time while on our site.

4.2 Most web browsers automatically accept cookies. However, you may change the settings of your web browser at any time to prevent cookies from being stored on your hard disk.

4.3 We use this information (including the information collected by our third party service providers) for Platform analytics (including to determine which portions of our Platform are used most frequently, what our users like/do not like), to assist us in determining relevant advertising (both on and off our Platform), to evaluate the success of our advertising campaigns, and as otherwise described in this policy. Currently, we do not honour browser requests not to be tracked.

5. Use of Personal Information:

We use personal information to provide services, respond to inquiries, process payments, improve our platform, send promotional emails, conduct market research, and enforce our terms of use. We may also share information with third-party service providers and business partners as necessary. From time to time, we may use personal information for new and unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, we shall make reasonable efforts to provide notice and obtain consent of any such uses as may be required by law.

6. Security:

We employ security measures to protect your personal information from unauthorized access or disclosure. However, we cannot guarantee complete security, and users should take precautions to protect their information. We may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others.

7. Disclosure:

7.1 We may disclose your information, including Personal Information, if we reasonably believe it is necessary to: (i) to our affiliates for better services (ii) comply with legal processes or governmental requirements, (iii) mitigate liability in actual or potential lawsuits, (iv) enforce our Privacy Policy and Terms of Use, (v) investigate or prevent unauthorized transactions or illegal activities, or (vi) protect our rights or property, or the rights or property of any person or entity.

7.2 We may share your personal information and data generated by cookies with third-party vendors and service agencies to maintain our platform and services. These vendors only use your information as necessary to fulfill their obligations. For instance, we may share information with a credit card processing company to facilitate payments or with survey providers to conduct surveys.

7.3 Your service requests may be shared with third-party platforms with whom we have contractual relationships to maximize exposure. Interested parties can view your request on these platforms and will be directed to our platform for further details.

7.4 If you’re a service professional, the information you post on our platform (excluding payment details) is accessible to other users. Consumer information, including name, location, and request details, is also visible to all platform visitors. Bidding professionals can access consumer contact details upon bidding.

7.5 We will disclose your information to law enforcement or regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority. officials if required by law or as part of an investigation, including, without limitation, your name, city, state, telephone number, email address, user ID history, quoting and listing history, and fraud complaints.

7.6 In the event of a change in control or bankruptcy, we reserve the right to transfer user information to the successor entity or non-affiliated third parties involved in the process.

7.7 We may share your personal information with other registered users upon your explicit request or consent, such as when contracting for a specific service with another user.

7.8 Our platform may contain links to external websites. We are not responsible for the content or privacy practices of these sites. Users should review the terms of use and privacy policies of external websites before providing any personal information.

8. Updating Personal Information:

Users can review, correct, and delete their personal information by logging into their account. We retain information from closed accounts for legal and operational purposes. Nonetheless, upon your request we will close your Account and remove your personal information from view as soon as reasonably possible based on your Account activity and in accordance with applicable law. We do retain information from closed Accounts in order to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations of any Registered User, enforce our Terms of Use, and take any other actions otherwise permitted by law that we deem necessary in our sole and absolute discretion. You should understand, however, that once you publicly post a Request, Offer, Want, Feedback, or any other information onto the Platform, you may not be able to change or remove it. Once we have deleted or removed your Account, you agree that we shall not be responsible for any personal information that was not included within your deleted and/or removed Account that remains on the Platform.

9. Third-Party Ad Networks:

We participate in third-party ad networks that may display advertisements based on user interests. These networks are governed by their own privacy policies. This enables us and these third parties to target advertisements by displaying ads for products and services in which you might be interested. Third party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third party cookies and other technologies are governed by each third party’s specific privacy policy, and not by Our Policy. We may provide these third-party advertisers with information about your usage of our Site and our services, as well as aggregate or non-personally identifiable information about visitors to our Site and users of our service.

10. Question about our Privacy Policy

If you have any questions about this Policy or our use of your personal information, please contact us by submitting the contact form or call us at: +65 69762413